The Alana Surabaya | Hotel in Surabaya

| 8.1 (181 Reviews) |  8 Bathrooms  22 Guests
Ketintang Hotel | The Alana Surabaya

Hotel in Ketintang, Surabaya

Located at a 5-minute drive from City of Tomorrow, Suroboyo Carnival Night Market and Royal Plaza, The Alana Surabaya features an indoor pool. Free WiFi is available throughout the property. The Alana is located at a 5-minute drive from the biggest mosque in Surabaya, Al-Akbar and 20-minute drive Surabaya Town Square. The Juanda International Airport is a 20-minute drive. The property is a 30-minute drive from City Center while the Sanggar Anggun Temple located in Kenjeran beach is a 45-minute drive. Jatim International Expo, DBL Arena, and Frontage Mega Project are within a short walking distance from the property. Each air-conditioned room is fitted with a wooden or carpet flooring, free mini-bar, flat-screen cable TV and seating area. The private bathroom includes a hairdryer, free toiletries and shower. The Alana Surabaya operates a 24-hour front desk. Guests can pamper themselves with a relaxing massage. Concierge services and valet parking are available for free. The Alana Surabaya offers 3 dining options. The Orzya Coffee Shop serves a variety of Indonesia, Asian and International cuisines. Light snacks, refreshing drinks and a selection of Indonesian and Asian cuisines can be enjoyed at Phenix Lounge. The Cinnamon Cake Shop serves breads, chocolates, ice creams, cookies and cakes.

The Alana Surabaya is located in Surabaya.

This 173 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Bar, Child Friendly, Accessibility, and several others. This is a 4 star rated property and has over 181 reviews with the average score of 8.1 . Coming to Surabaya and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 173 Bedrooms Hotel if you want to learn more about this place in Surabaya. These details are authentic, as they are provided by our partner, booking.com.

This The Alana Surabaya in Surabaya is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Alana Surabaya”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Show more

Amenities

Air Conditioner
Parking
Pool
View
Private Pool
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Restaurant
Bar
Guest Services
Entertainment
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Coffee house on site
  • Restaurant
  • Bar
Parking
  • Free parking
  • Parking
  • Private Parking
Activities
  • Indoor pool
  • Fitness center
  • Yoga classes
  • Live music/Performance
  • Personal trainer
  • Kids' club
  • Fitness
  • Massage
  • Sauna
General
  • Elevator
  • Non-smoking rooms
  • Safe
  • Wifi in all areas
  • Air conditioning
Guest Services
  • Concierge
  • Private check-in/out
  • Room service
  • Fax/Photocopying
  • Business center
  • Valet parking
  • 24-hour front desk
  • Meeting/Banquet facilities
  • Laundry
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Terrace
  • Garden
Security/Safety
  • Fire extinguishers
  • 24-hour security
  • Staff follow all safety protocols as directed by local authorities
Spa
  • Swimming pool
  • Pool bar

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed

A negative coronavirus (covid-19) pcr or antigen test result is mandatory for guests who stay for 3 nights or more and must show upon arrival.

Reviews

Value for money:
8.57
Location:
8.53
Staff:
8.98
Facilities:
8.53
Comfort:
8.79
Cleanliness:
8.64
Endang Setiawan
Jan 18, 2026 08:00:00 AM
Review Score:   8
Indonesia
Reviewer Type: Family With Children
Travel Purpose: business
See All Reviews

Room Arrangement

Room Info Facilities
Premier Double Room
Room Type: Twin/Double
Room Size: 28 m2
2 Twin bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Private bathroom, Shampoo, Shower cap, Slippers, Hairdryer, Shower, Free toiletries, Toilet paper, Toilet, Toothbrush, Towels

General

Safe, Interconnecting room(s) available, Key card access, Trash cans, Air conditioning, Hardwood or parquet floors, Carpeted

Media & Technology

Satellite channels, Flat-screen TV, Telephone

Kitchen

Refrigerator, Electric kettle

Living Area

Desk, Sitting area, Sofa

Services

Wake-up service

View

City view

Room amenities

Clothes rack
Deluxe Double Room
Room Type: Twin/Double
Room Size: 32 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Private bathroom, Shampoo, Shower cap, Slippers, Hairdryer, Shower, Free toiletries, Toilet paper, Toilet, Toothbrush, Towels

General

Safe, Interconnecting room(s) available, Key card access, Trash cans, Air conditioning, Carpeted

Media & Technology

Satellite channels, Flat-screen TV, Telephone

Kitchen

Refrigerator, Electric kettle

Living Area

Desk, Sitting area, Sofa

View

City view, View

Services

Wake-up service

Room amenities

Clothes rack
Suite
Room Type: Suite
Room Size: 64 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar

General

Safe, Key card access, Trash cans, Air conditioning, Ironing facilities, Carpeted

Media & Technology

Satellite channels, Flat-screen TV, Telephone

Bathroom

Private bathroom, Shampoo, Shower cap, Slippers, Bathtub or shower, Hairdryer, Free toiletries, Toilet paper, Toilet, Toothbrush, Towels

Kitchen

Refrigerator, Dining table, Electric kettle

Living Area

Desk, Sitting area, Dining area, Sofa

Services

Wake-up service

View

City view

Room amenities

Clothes rack
Premier Twin Room
Room Type: Twin
Room Size: 28 m2
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Private bathroom, Shampoo, Shower cap, Slippers, Hairdryer, Shower, Free toiletries, Toilet paper, Toilet, Toothbrush, Towels

General

Safe, Key card access, Trash cans, Air conditioning, Carpeted

Media & Technology

Satellite channels, Flat-screen TV, Telephone

Kitchen

Refrigerator, Electric kettle

Living Area

Desk, Sitting area, Sofa

Services

Wake-up service

View

City view

Room amenities

Clothes rack
Deluxe Twin Room
Room Type: Twin
Room Size: 32 m2
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Private bathroom, Shampoo, Shower cap, Slippers, Hairdryer, Shower, Free toiletries, Toilet paper, Toilet, Toothbrush, Towels

General

Safe, Key card access, Trash cans, Air conditioning, Carpeted

Media & Technology

Satellite channels, Flat-screen TV, Telephone

Kitchen

Refrigerator, Electric kettle

Living Area

Desk, Sitting area

Services

Wake-up service

View

City view

Room amenities

Clothes rack
Club Room
Room Type: Double
Room Size: 32 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Private bathroom, Shampoo, Shower cap, Slippers, Hairdryer, Shower, Free toiletries, Toilet paper, Toilet, Toothbrush, Towels

General

Safe, Interconnecting room(s) available, Key card access, Trash cans, Air conditioning, Carpeted

Media & Technology

Satellite channels, Flat-screen TV, Telephone

Kitchen

Refrigerator, Electric kettle

Living Area

Desk, Sitting area, Sofa

Services

Wake-up service

View

City view

Room amenities

Clothes rack
Double Room
Room Type: Double
Room Size: 60 m2
1 Queen bed(s) Bed

Food & Drink

Bottle of water, Minibar

General

Safe, Key card access, Trash cans, Air conditioning, Carpeted

Media & Technology

Satellite channels, Flat-screen TV, Telephone

Bathroom

Private bathroom, Shampoo, Shower cap, Slippers, Bathtub or shower, Hairdryer, Free toiletries, Toilet paper, Toilet, Toothbrush, Towels

Kitchen

Refrigerator, Dining table, Electric kettle

Living Area

Desk, Sitting area, Sofa

Services

Wake-up service

View

City view

Room amenities

Clothes rack
Family Room
Room Type: Family
Room Size: 62 m2
1 Queen bed(s) Bed

Food & Drink

Bottle of water, Minibar

General

Safe, Key card access, Trash cans, Air conditioning, Carpeted

Media & Technology

Satellite channels, Flat-screen TV, Telephone

Bathroom

Private bathroom, Shampoo, Shower cap, Slippers, Bathtub or shower, Hairdryer, Free toiletries, Toilet paper, Toilet, Toothbrush, Towels

Kitchen

Refrigerator, Dining table, Electric kettle

Living Area

Desk, Sitting area, Sofa

Services

Wake-up service

View

City view

Room amenities

Clothes rack

FAQ's

Is this The Alana Surabaya pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The Alana Surabaya?

Check-in time for The Alana Surabaya starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The Alana Surabaya have a swimming pool?

Yes, this The Alana Surabaya has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Alana Surabaya?

Best-rates for the The Alana Surabaya starts from $43 per night with includes Entertainment, Parking, Security/Safety, Business Services, View, Restaurant, Bar, Child Friendly, Balcony/Terrace, Accessibility, Sports/Activities, Wellness Facilities, Guest Services, Air Conditioner, Pool, Private Pool, Internet, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is The Alana Surabaya a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Alana Surabaya wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Alana Surabaya has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Alana Surabaya?

Based on the information reported by the owner or manager, the The Alana Surabaya indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Alana Surabaya?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD43
You will be redirected to  
Hot Deal - It has been viewed 57 times today
Not the right fit? Check out our other properties in Ketintang
Cozy 1-bedroom apartment with balcony in central surabaya From US $26
         

New
Apartment
  • Air Conditioner
  • Security/Safety
  • Bedding/Linens
Kanwa Residence From US $15
         

New
House
  • Air Conditioner
  • Parking
  • Internet
Mono Coliving Kencana, Surabaya From US $14
         

|
8.0 (1 Review)
House
  • Air Conditioner
  • Parking
  • Bedding/Linens
D'Kost Ketintang From US $8
         

5.6 (5 Reviews)
House
  • Air Conditioner
  • Parking
  • Wheelchair Accessible
1 King Bed Apartment. From US $110
         

New
Apartment
  • Pet Friendly
  • Accessibility
  • Security/Safety
Homestay From US $7
         

New
House
  • Air Conditioner
  • Parking
Apartemen The Linden Marvel City Surabaya 2BR Full Furnish From US $32
         

Cozy bedroom Kanwa Darmo From US $18
         

New
House
  • Air Conditioner
  • Parking
  • TV
1 Bedroom Residence, Great location From US $18
         

1 bedroom great location in Darmo From US $18
         

Charming residence in Darmo, Suarabaya From US $18
         

Cozy bedroom in Darmo, Surabaya From US $18
         

Nice residence, Surabaya Center From US $18
         

Cozy residence at Surabaya Center From US $18
         

1-bedroom Darmo guesthouse From US $18
         

New
House
  • Air Conditioner
  • Parking
  • TV
Cozy residence in Surabaya Center From US $18
         

Cozy bedroom Kanwa Darmo From US $18
         

New
House
  • Air Conditioner
  • Parking
  • TV